Imagine being treated like Royalty for the duration of your vacation, where everything is taken care of and all of your needs are anticipated. Now imagine yourself along with the one you love in a beautiful Suite with Butler Service at Sandals Resorts, everything is possible….
Before You Arrive, Your Butler Will:
- Ensure Your preferences are in-suite upon arrival
- Arrange transfers
When You Arrive, Your Butler Will:
- Provide you with all information regarding tours and spa services
- Unpack your luggage
- Provide a private orientation of the property
- Press your first two suits complimentary
- Provide you with a cell phone so you can keep in contact with each other throughout your stay
During Your Stay, Your Butler Will:
- Reserve chairs on the beach or on the pool
- Make all dinner reservations, tour bookings, on property activities and spa treatments for you
- Serve you your favorite drinks while you lounge on the beach or pool
- Supply you with a cooler stocked with your favorite beverages
- Serve you lunch on the beach or on the pool
- Liaise with housekeeping re servicing of your suite
- Ensure that your suite is kept in perfect condition and arranged the way you like during your stay
- Expedite all room service orders for you
- Arrange a perfect romantic dinner for two in the privacy of your suite on or your patio. Unlike our competitors, our butler level guests can order from any resort restaurant menu for dining in their room or suite
- Shine/clean your shoes for dinner
- Tend to your wardrobe
- Collect and return all laundry for you
In the Evening, Your Butler Will:
- Bring you amenities before dinner
- Escort you to dinner where they have reserved a beautifully decorated table at the restaurant of your choice - with preferential seating
- Ensure your suite is turned down and your room has all it needs for the night
- Your butler wants you to expect the unexpected. Prepare to be "wowed"
Before Your Departure, Your Butler Will:
- Reconfirm your flight and arrange transportation back to the airport
- Provide you with information regarding check out
- Assist you in folding your clothes for packing
- Retain all your preferences for future visits
At Departure Time, Your Butler Will:
- Ensure your bags are brought up to the departure area
- Escort you to the concierge area/butler lounge and process your paperwork for check out
- Escort you to your transportation and bid you farewell
Real Butler Moments
- There was a guest who requested to have breakfast on their balcony each morning. On the last day before their departure the butler located a ladder, climbed up to their balcony (on the third floor) and laid breakfast out. Then called the guest and asked them to open their balcony door. They were speechless when the saw the butler on the balcony with breakfast elegantly arranged for them.
- A guest arrived and requested to do the resort diving, however she had a phobia of deep waters. She managed to get through the pool classes but then had to do master diving in the ocean. Her butler knowing that she had this phobia, who was also a certified diver, surprised the guest on the dive boat and went diving with her. The guest and this butler dive almost every time she comes to Sandals.
- There was a guest who arrived who had just had her baby six months prior, having been a first time mom she missed her daughter dearly and this made uneasy during her stay. Her butler, sensing this, called her mom back home and requested photos of the baby. The butler received six photos of the baby, bought some frames and placed them all over the suite. When the guest arrived back from the beach and saw all the photos her spirit was immediately lifted for the duration of her stay.
- A guest went sailing every day, they always brought Red Stripe out with them. Knowing that they would soon run out of beer, the butler got on the rescue boat and bought an additional cooler of beers for them while they were still sailing.
- A gentleman wanted to propose to his girlfriend, so he asked the butler to arrange it for them. The butler got four pool floaters, stacked them together, made it up with linen, lit candles around it, and tiki torches, served champagne and canapés. The couple arrived at the location and were ecstatic. The butler then had a plate in his hand with a food cover on it and asked the lady to remove it. Written in the plate was "Rebecca, will you marry me?" and the ring placed in the center of the plate.
- A guest had booked a candlelight dinner, however the weather did not permit them to dine on the beach. The guest was quite disappointed about this and wondered what they will do. The butler booked a spa treatment and they went to the spa. While they were at the spa the butler re-arranged their suite, elegantly arranged the table, got some bags and covered them with sand. The butler also had glow in the dark stars and hung them from the ceiling, played a CD with ocean sounds and placed palm trees around the table. When the guests returned from the spa they could not believe that they were standing in their room. They had a wonderful evening dining in the privacy of their suite with the feeling they were right on the beach.
What are you waiting for? Contact Jessica Dempsey your Certified Sandals Specialist today!
Call 631-780-6195
